Client Services
WIN | WIN has been established for 13th years, through this time the services which we provide for our clients have developed and evolved to include a call center, help desk, fulfillment team, travel department and customer service. Through these services and by maintaining an exceptional standard of customer service we can provide a complete service for our clients.
Our Services
WIN | WIN pride ourselves on providing high standards of customer service from initial stages through to the completion of the promotion. Customer care and service is one of the most important attributes to WIN | WIN. We maintain to provide an efficient and friendly service to all clients.
Fulfillment Team
Each promotion is different and so requires different levels of support and fulfillment. WIN | WIN can offer fully managed promotion’s with all fulfillment being completed in house. There is a dedicated, fully trained team who operate exclusively for each promotion.
Read moreTravel Department
As WIN | WIN is a Fully Licensed & Bonded by the Commission of Aviation Regulation | Licence Number 0679. There is huge potential for any promotion. Applications for any form of travel related bookings can be completed through our travel department where all staff members are fully trained travel agents & have full knowledge on all CRS systems.
Call Centre
WIN | WIN promotions are supported by our fully trained call center staff. Each call centre staff member is fully briefed on the mechanic and customer journey for each promotion. This is to ensure efficiency and ease of use for every customer query.
Read moreHelp Desk
WIN | WIN also provides the support of a help desk which is a critical tool in the success of any promotion. The help desk is used as an information and assistance resource that troubleshoots problems with any of our internet based promotions or any general enquiries to support our clients.
